Embark on a rewarding professional journey within one of Indonesia's foremost communication entities, PT Infomedia Nusantara, a proud member of the distinguished Telkom Group.
# Chart Your Career Path with PT Infomedia Nusantara (Telkom Group)
## Unveiling PT Infomedia Nusantara: A Pillar of Communication
PT Infomedia Nusantara stands as a pivotal enterprise within the Telkom Group, dedicating its expertise to the realms of media publishing and advertising. It serves as an indispensable communication conduit, fostering connections among business stakeholders while also acting as a crucial information channel for Telkom's extensive base of telephone subscribers. This strategic positioning underscores its role in enhancing commercial interaction and facilitating public access to vital data.
The ownership structure of Infomedia Nusantara reflects its deep integration within the Telkom ecosystem. A significant 51% stake is held directly by Telkom, with the remaining 49% owned by Multimedia Nusantara, another key subsidiary within the broader Telkom family. This arrangement ensures synergistic operations and alignment with the group's overarching strategic objectives.
The company's rich history traces back to 1975, marking its inception as Indonesia's trailblazer in providing telephone information services. Initially operating under the Elnusa GTDI subdivision of Pertamina's subsidiary, Infomedia was responsible for the seminal publication of the Telkom Yellow Pages. A significant developmental milestone was the establishment of PT Elnusa Yellow Pages in 1984, which later underwent a transformative rebranding in 1995 to become PT Infomedia Nusantara, coinciding with a strategic investment infusion from Telkom.
Today, Infomedia has dynamically evolved to address the escalating public demand for sophisticated information services. It has strategically diversified its operations, developing into three robust business pillars that cater to a wide spectrum of contemporary communication and data needs.
## Exciting Career Opportunities at PT Infomedia Nusantara
Infomedia Nusantara is consistently seeking dedicated and talented individuals to join its expanding team, contributing to its legacy of excellence in information services. An immediate opportunity awaits those passionate about customer engagement.
Role Spotlight: Agent Call Center
The Agent Call Center position is fundamental to maintaining Infomedia's commitment to outstanding customer service. Individuals in this role are entrusted with the crucial responsibility of efficiently responding to information requests and adeptly handling customer complaints. Their primary objective is to ensure that customer needs are met with precision and empathy, thereby cultivating positive customer experiences and upholding the company's reputation for responsiveness.
Essential Qualifications for the Agent Call Center Role
To be considered for this impactful role, candidates are expected to meet the following criteria:
* Educational Background: A minimum Diploma (D3) degree is required. Candidates from State Universities should possess a Grade Point Average (GPA) of at least 2.75, while those from Private Universities must have a GPA of 3.00 or higher.
* Age Limit: Applicants must be a maximum of 30 years old, applicable to all genders.
* Communication Prowess: Demonstrable strong, clear, and easily comprehensible verbal communication skills are essential for effective customer interaction.
* Team Collaboration: A proven ability to work collaboratively and contribute positively within a team-oriented environment is highly valued.
* Computer Literacy: Proficiency in operating computer systems and familiarity with relevant software applications is a prerequisite.
* Adaptability & Efficiency: Candidates must possess the capability to multitask effectively, managing various responsibilities and inquiries concurrently.
* Work Schedule Flexibility: A willingness to adhere to a rotating shift schedule, accommodating operational demands, is necessary.
* Language Proficiency: Competence in the English language is required for broader communication capabilities.
* Work Location: This specific position is based in Semarang.