# Launch Your Career: PT Reska Multi Usaha (KAI Services) Opens Recruitment for 2026/2027 Peak Season
Stepping into a dynamic career within the transportation and hospitality sector is now within your reach, as PT Reska Multi Usaha—widely known as KAI Services—has officially announced its latest employment drive. Established in 2003 as a key subsidiary of PT Kereta Api Indonesia (Persero), the company plays an integral role in supporting the parent corporation's operational excellence. From onboard dining and catering to station parking management, Loko Cafes, and proactive customer engagement, KAI Services continues to elevate the passenger experience across the nation.
If you possess a passion for hospitality and a drive to excel, this upcoming holiday season recruitment campaign offers a remarkable platform to grow professionally with one of Indonesia's most respected corporate entities.
## Available Position: Customer Service Mobile (Christmas 2026 & New Year 2027 Peak Season)
KAI Services is currently seeking dynamic individuals to fill the Customer Service Mobile (CSM) role for the upcoming holiday transport period. In this capacity, you will serve as the frontline ambassador for passengers. Your primary mission is to deliver exceptional, proactive service by adopting a hands-on, approachable strategy to assist travelers with journey details, ticketing inquiries, and promotional updates.
Key Candidate Qualifications
To ensure the highest standards of passenger care, applicants must meet the following mandatory requirements:
* Educational Background: Minimum high school diploma (SLTA/SMA) or equivalent.
* Age Limits: Maximum 30 years old for male applicants; maximum 28 years old for female applicants.
* Marital Status: Must be single at the time of application.
* Physical Standards:
* Minimum height of 160 cm for males and 155 cm for females, with a proportional body posture.
* Good physical and mental health, verified by a complete absence of color blindness.
* Appearance and Grooming: Free from tattoos and body piercings (specifically applicable to male candidates). Must present a neat, attractive, well-groomed, and polite appearance at all times.
* Soft Skills: Possess a friendly demeanor, a strong service-oriented mindset, exceptional communication skills, and absolute professional integrity. Must also be ready and willing to work on a shifting schedule.
* Administrative Requirements: Must possess an active BPJS health insurance membership and a valid tax identification number (NPWP).
Designated Placement Areas
Candidates will be deployed across specific operational regions (Daerah Operasi / Daop) and stations:
* Daop 1 Jakarta Stations: Gambir, Pasar Senen, Jatinegara, Bekasi, Cikarang, Karawang, Cikampek, and Sukabumi.
* Daop 2 Bandung Stations: Bandung, Kiaracondong, Cimahi, and Tasikmalaya.
## How to Apply for KAI Services Recruitment
If you match the specified criteria and feel ready to embrace this exciting challenge, prepare your comprehensive curriculum vitae (CV) along with a recent photograph. Submit your application directly to the designated regional email address corresponding to your preferred placement location:
* Daop 1 Jakarta Applicants: Send your files to `[email protected]`
* Daop 2 Bandung Applicants: Send your files to `[email protected]`
Mandatory Email Format
To ensure your submission is properly reviewed, you must structure your email subject line precisely as follows:
`Full Name_Position Applied For_Domicile`
(Example: Rara_CSM_Bandung)
## Important Notices and Recruitment Disclaimer
* Selection Process: Only candidates who completely meet the administrative and qualitative criteria will proceed to the evaluation stages. The recruitment follows a strict elimination system, and all final decisions made by the selection committee are absolute and unassailable.
* Zero-Cost Policy: PT Reska Multi Usaha (KAI Services) enforces a strict zero-fee policy. The entire recruitment process is completely free of charge. The company does not implement refund policies, nor does it collaborate with any travel agencies, transportation providers, or third parties offering reimbursement for travel and accommodation expenses.
* Beware of Fraud: The public is strongly urged to remain vigilant against fraudulent information regarding KAI Services recruitment. Disregard any individual or syndicate claiming the ability to guarantee employment or assist in passing the selection phases.